Navigating Corporate Video Compliance and Regulations

18th October 2023

In the ever-evolving world of corporate video production, where each frame must exude professionalism and trust, understanding compliance and regulations is paramount. This comprehensive guide will take you on a deep dive into the intricacies of finance and healthcare sectors while also addressing the broader spectrum of compliance, including the Equality Act and Intellectual Property (IP).

The Regulatory Landscape in Corporate Video Production

When it comes to creating corporate videos, compliance and regulations are pivotal. Let's delve into the key aspects, including the Finance and Healthcare sectors, as well as general compliance and IP protection:

1. General Compliance

a. Equality Act

Incorporating the principles of the Equality Act into your corporate videos is not just a recommendation but an essential obligation. It's an acknowledgment of the diverse tapestry of our society and a commitment to promoting inclusivity and equality. This extends to individuals and groups, regardless of their background, identity, or characteristics. It involves ensuring that your corporate video content fosters a balanced and non-discriminatory representation of all genders, portrays individuals in roles irrespective of traditional gender stereotypes, eliminates potential racial biases, addresses issues related to race, ethnicity, and cultural diversity, promotes inclusivity for individuals with disabilities through accessible content, and shows support for LGBTQ+ rights while avoiding stereotypes or derogatory portrayals. Age neutrality should also be considered to promote diversity and eliminate age-related stereotypes. To ensure compliance, it's crucial to adhere to the specific legal requirements outlined in the act, which may involve seeking legal counsel to ensure your corporate videos comply with the law in your jurisdiction.

b. Accessibility

Ensuring that your corporate videos are accessible to all, including those with disabilities, is a fundamental aspect of compliance and inclusivity. This involves compliance with accessibility standards, such as WCAG (Web Content Accessibility Guidelines). These guidelines ensure that your content can be understood, navigated, and enjoyed by a wider audience, regardless of their physical or cognitive abilities. Providing features such as closed captions for the hearing impaired, audio descriptions for the visually impaired, and a user-friendly interface that works seamlessly with assistive technologies is paramount. Accessibility is not just a legal requirement but also a moral and practical one, as it expands your video's reach and makes it more inclusive for a diverse audience.

2. Intellectual Property Protection

a. Copyright

Respecting intellectual property rights is fundamental in the realm of corporate video production. This involves not just a courteous nod to copyright laws but a meticulous adherence to them. It means obtaining proper permissions for any copyrighted material you use in your videos, whether it's music, images, or other content. Failing to secure these permissions can lead to legal disputes and damage your reputation, not to mention the potential financial implications. Infringing on someone else's intellectual property can have severe consequences.

Ownership

Copyright typically belongs to the creator of the content. This means that if you didn't create the music, images, or other content in your videos, you'll likely need permission from the original creator to use it in your work. It's important to note that this ownership can change if the creator has transferred their rights or if the work was created as part of a job (work-for-hire), in which case the employer usually holds the copyright.

Finding Copyright Information

To determine who owns the copyright to a particular piece of content, you can start by checking the content itself. Look for copyright notices, which often include the symbol ©, the copyright owner's name, and the year of creation. However, not all copyrighted works have visible notices, so this may not always be definitive.

Use Copyright Databases

Copyright ownership information is available in databases such as the U.S. Copyright Office. You can search for registered copyrights to identify copyright holders. Keep in mind that not all works are registered, so this method may not always yield results.

Seek Permission

If you are unable to identify the copyright owner but wish to use copyrighted material, it's best practice to seek permission. Contact the copyright holder and request the appropriate permissions or licenses. In some cases, you may also need to negotiate payment or royalties for the use of their work.

b. Trademarks

When it comes to corporate videos, respect for trademarks is non-negotiable. This entails far more than merely avoiding the use of logos, brand names, or trademarks without permission; it's about upholding the sanctity of intellectual property rights. Trademark infringement can result in legal consequences that not only tarnish your corporate image but also have financial repercussions. It's essential to ensure that every element within your video respects these boundaries, securing the necessary permissions and safeguarding against potential legal entanglements. This extends beyond the legality; it's about preserving the integrity and trust of your brand.

3. Financial Regulations

 In the finance sector, adherence to financial regulations is not just a matter of preference; it's an absolute imperative. Your corporate videos must align with a set of stringent financial guidelines to maintain integrity and trust. These regulations encompass:

Transparent Reporting

Transparency is the cornerstone of financial regulations. You must provide clear, accurate, and comprehensive financial reporting. This includes the truthful representation of your financial health, operations, and any other pertinent financial information.

Compliance with Accounting Standards

Compliance with accounting standards means following rules about how to report financial information correctly. This is important for corporate videos because it helps make sure that the financial information in them is easy to understand, and it follows the law.

Imagine if everyone reported financial information differently; it would be confusing and hard to compare. But with accounting standards, everyone uses the same rules, so it's easier for people to understand and compare financial information in videos. It also helps build trust because it shows that the information is accurate and reliable. If you don't follow these rules, it can lead to problems with the law, and it might make people doubt the information in your videos. So, following accounting standards in videos is a way to make sure they are clear, reliable, and legal.

SEC Guidelines

If your video targets U.S. markets or involves publicly traded companies, it's essential to follow the guidelines of the Securities and Exchange Commission (SEC). This includes accurate and timely reporting, compliance with disclosure requirements, and adherence to legal and ethical standards. Non-compliance can result in legal actions and reputational damage.  

To adhere to SEC guidelines in video content, ensure all financial information is accurate, presented on time, and follows disclosure requirements. Uphold legal and ethical standards, consider seeking expert guidance, maintain thorough documentation, and educate your team on the importance of compliance. This safeguards your organization against legal issues, maintains trust with investors, and upholds your reputation in the financial market.

GDPR Compliance

If your operations involve European Union (EU) data subjects, GDPR compliance is paramount. It obliges you to secure and protect personal data, obtain clear consent for data processing, and provide individuals with the right to access, correct, or delete their data.

In video marketing GDPR compliance means that if you're dealing with people's information from the European Union, you have to make sure their data is safe and used properly. You must get their permission to use their data and allow them to see, correct, or delete it if they want. It's about respecting people's privacy and following the rules to keep their information secure and in their control.

In video production, "their data" refers to any personal information or content that individuals provide or that is related to them, and which might be included in the video. This could include names, images, voice recordings, or any other identifiable information about the people featured in the video. It's about respecting the privacy and rights of those individuals and ensuring that their information is used appropriately and in accordance with applicable regulations.

Investment Promotion

If your video involves investment-related content, you must ensure compliance with the laws governing investment promotion and advertising. Misleading or inaccurate information can lead to serious legal and financial repercussions.

Healthcare Sector in Video Production

a. Patient Privacy

In healthcare corporate videos, safeguarding patient privacy is a non-negotiable commitment. This involves strict adherence to the Health Insurance Portability and Accountability Act (HIPAA) regulations. When producing such videos, it's imperative to obtain explicit patient consent for their appearances in the content and to handle any medical information with the utmost care and discretion. Respecting patient privacy is not just a legal requirement; it's a moral obligation to protect sensitive healthcare data and maintain trust with the individuals involved.

b. Medical Claims

When your video marketing content delves into medical claims, adhering to laws related to medical advertising and claims is paramount. This includes being transparent and accurate, especially when discussing health-related topics that could have implications for public health and safety. Misleading or inaccurate medical claims can have severe consequences, so it's vital to ensure that the information presented is reliable and grounded in medical evidence. This builds credibility and fosters trust with your audience.

c. FDA Compliance

In cases where your video deals with pharmaceuticals or medical devices, strict adherence to the regulations established by the Food and Drug Administration (FDA) is essential. This extends to providing accurate product information, including potential side effects, contraindications, and usage instructions. Ensuring that your content does not mislead or harm consumers is not only a legal requirement but a moral one. It's about upholding public safety and ensuring that the information you convey is truthful, clear, and helpful. Complying with FDA regulations in your video content safeguards consumers and your organization's reputation in the healthcare sector.

Legal Compliance for Corporate Video Content

To create video content that aligns with these diverse regulations, consider the following:

5. Informed Consent

Incorporate robust procedures for obtaining informed consent from individuals featured in your videos. It's vital that they fully understand how their image or information will be used, and their rights are respected throughout the process.

To put the concept of informed consent into practice in video production, follow these steps:

Clear Explanation

Provide a clear and thorough explanation to individuals who will be featured in your videos. Explain how their image or information will be used, where the video will be shown, and the intended audience. Make sure they fully understand the purpose and scope of their involvement.

Written Consent

It's advisable to obtain written consent from the individuals. This can be in the form of a consent form that outlines the details of their participation, rights, and how their information will be used. Ensure that the consent form is easily understandable and that it covers all the necessary points.

Transparency

Be transparent about any potential risks or consequences of being featured in the video. If there are any sensitive topics or issues being discussed, explain these clearly and ask for their agreement to proceed.

Respect for Rights

Throughout the entire process, from initial contact to the final use of the video, respect the rights of the individuals involved. This includes not using their image or information in ways that were not agreed upon in the consent process.

Record-Keeping

Maintain records of the informed consent process, including any signed consent forms, communication related to consent, and details of the explanations provided. This documentation can be valuable in case of any future inquiries or issues.

By following these steps, you ensure that individuals featured in your videos have a clear understanding of their involvement, their rights are respected, and you have taken the necessary steps to comply with legal and ethical standards regarding informed consent in video production.

6. Content Review

Before releasing your corporate video, conduct thorough reviews for legal compliance. Ensure that your content respects all relevant laws and regulations, from intellectual property rights to patient privacy. Comprehensive review processes safeguard against potential legal complications.

7. Legal Consultation

For complex legal matters or areas outside your expertise, consult with legal experts who specialise in the relevant fields. Whether it's IP protection, finance, or healthcare, their guidance can help you navigate legal intricacies and maintain the highest standards of compliance.

In the corporate video production arena, compliance isn't just a legal requirement; it's the cornerstone of trust and professionalism. This guide serves as your comprehensive roadmap to success, ensuring that your content remains legally impeccable, influential, and in full adherence to the values of the Equality Act while safeguarding intellectual property rights.