Client Testimonial Videos

Build trust and convert prospects with authentic customer stories.

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Trust is a Must

In the competitive landscape of modern business, establishing trust is crucial. Our client testimonial videos play a pivotal role in forging this trust, authentically highlighting real customer experiences to demonstrate the tangible impact of your offerings.

These testimonials go beyond simple storytelling; they serve as concrete evidence of your brand's effectiveness and dependability. By sharing genuine success stories, our videos not only detail the advantages of your products or services but also lay a solid groundwork of trust and assurance for prospective clients at the bottom of the sales funnel, guiding them towards making a purchasing decision.

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Trusted By Marketing Managers of Global Brands For Our Quality and Service

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The positive attitude - and speed of turnaround - whilst maintaining quality output. We were impressed by their willingness to please and provide the output we required, it felt they went the extra mile - working at weekends, providing a second cut of the voice over and extra feedback rounds.


MHF creative video agency has been in charge of the whole video production process. They’ve taken the lead on everything else, going to different locations, in some cases in different countries, to film the clients. Their project management has been excellent, and they’ve been great at understanding our challenges. The people they’re creating the content around had never worked with an agency in this way before, but the team have been very honest and flexible about changes. We’ve required a few more changes than originally anticipated, but they’ve always been happy to do them.

Why Make A Customer Testimonial Video With Us?

Our expertise lies in storytelling, backed by a proven track record of transforming customer experiences into compelling narratives. We prioritise quality, using state-of-the-art equipment and techniques to create polished, professional, and impactful testimonial videos.

What sets us apart is our unwavering commitment to authenticity, recognising that genuine customer experiences are the bedrock of compelling testimonials. Our approach always aligns with your brand's identity.

With an experienced video production team, we ensure a seamless process from concept to final production. Beyond our video production services, we focus on crafting messages that align with your marketing objectives, maximising their impact on your target audience.

As a full service video production agency we cover everything from pre-production planning to post-production editing, making your ideas come to life.

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What makes a good customer testimonial video?

A good customer testimonial video is concise, authentic, and engaging. It focuses on the customer's personal journey, highlights specific benefits or results they achieved, and showcases their enthusiasm and sincerity. It should be well-produced, visually appealing, and effectively communicate the key messages.

How long should a customer testimonial video be?

Ideally, a customer testimonial video should be kept between 1 to 2 minutes in length. Shorter videos tend to be more impactful and have higher viewer engagement rates. However, the length can vary depending on the content and platform where the video will be shared.

How do you choose the right customers for testimonial videos?

When selecting customers for testimonial videos, consider those who have had a positive and significant experience with your product or service. Look for diverse backgrounds, industries, or use cases to appeal to a broader audience. Ensure that the customers are comfortable and willing to share their experiences on camera.

Should you edit customer testimonial videos, and if so, how much?

It is advisable to edit customer testimonial videos to ensure they are concise, focused, and visually appealing. Edit out any mistakes, pauses, or irrelevant content that may distract viewers. However, strive to retain the authenticity and natural flow of the customer's testimonial.

Should customer testimonial videos include subtitles or captions?

Including subtitles or captions in customer testimonial videos is highly recommended. It allows viewers to follow along even in a sound-off environment or if they have hearing impairments. Subtitles also make the video more accessible to a wider audience and improve overall engagement.

Can customer testimonial videos be repurposed for different marketing channels?

Yes, customer testimonial videos can be repurposed for various marketing channels. They can be edited into shorter clips for social media, used as standalone content on websites, incorporated into presentations or sales pitches, or even transcribed into written testimonials or case studies.

Are there any legal considerations or permissions required for using customer testimonial videos?

Yes, there are legal considerations when using customer testimonial videos. It's important to obtain written consent from the customers featured in the videos, granting permission to use their likenesses and statements for marketing purposes. Consult with legal professionals to ensure compliance with relevant regulations and privacy laws.

How much is a customer testimonial video?

A standard 90-second to 2-minute customer testimonial video will start at around £4,500.  However, the price can go up depending on how many customer testimonial videos you want and in the different types of formats for social media.

How long does it take to produce a customer testimonial video?

The timeline can vary depending on the complexity of the project. On average, from concept development to final delivery, it may take several weeks. We work efficiently to meet your deadlines.

Do you handle the entire production process, including scripting and post-production?

Yes, we our a full service video production agency that covers everything from concept development and scripting to filming, editing, and post-production. We can however jump in to support at any point of the video production process.

Can you help with identifying suitable customers for testimonial videos?

Absolutely, we offer a comprehensive approach to customer testimonial video production. We can work closely with your in-house team to identify and reach out to suitable customers directly. If you provide us with their email addresses, we can initiate the contact process on your behalf. Our goal is to make the entire process as seamless as possible, ensuring that you have authentic and willing participants for your testimonial videos.

How do you ensure the authenticity of customer testimonials in the videos?

We conduct genuine interviews with customers, capturing their real experiences and feedback. Our commitment to authenticity is reflected in our approach and editing process.

Do you offer SEO optimisation for testimonial videos?

No, we do not offer SEO optimisation as a standalone service for testimonial videos. However, we do ensure that our videos are produced with best practices for online visibility. This includes using relevant keywords and metadata to enhance their discoverability on search engines and digital platforms. While we prioritise the production quality of customer testimonial videos, advanced SEO services are not part of our core offerings.

Want to Find Out More?

If you have additional questions regarding our live-action or animated video production services, we are here and ready to assist you with detailed information about our processes, strategic planning, costs and guidance for your upcoming brand video project.


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